Voted Best Day Spa 2021 and 2019, Woodhouse Spa of North Bethesda is now hiring a Full Time Spa Manager to join our management team.
The Spa Manager is responsible for ensuring everything runs like clockwork during our day-to-day operations and makes sure every guest has a relaxing and memorable experience.
More specifically our Spa Managers:
- Orchestrates the spa schedule and ensures proper guest flow
- Rocks sales numbers by providing gift card and retail recommendations
- Ensures a positive, consistent guest experience
- Operates as a strong second in command to the General Manager and will be relied upon to keep the spa running at optimal levels while the GM is not at the spa.
- Must be organized, dependable, a good trouble-shooter, and be able to resolve most issues.
- Needs thorough knowledge of all protocols and must be comfortable giving direction to others.
- Significant responsibility for moving retail and cross-selling the services of the spa.
- Responsible for, and typically scheduled to open and/or close the spa most days.
- This position requires at least 40-hours/week (at least 50-hours/week when business is slow).
Specialty Responsibilities:
- COVID-19 – ensure compliance with all CDC and Montgomery County, MD public health guidelines;
- Front desk operations;
- Assist with Scheduling – hospitality and technical staff;
- Guest relations – ensure that every guest experience exceeds their expectations;
- Employee relations – ensure equitable & consistent treatment of staff;
- Manage spa parties and events;
- Assist with recruitment and training: interviewing, recruiting and on-boarding.
Woodhouse Employee Perks include:
- Competitive Pay and Incentive programs
- Generous discounts and opportunities to enjoy services and products
- Woodhouse paid training program
- Working in a five-star facility
- Ongoing training opportunities with Woodhouse
Experience and Skill Requirement:
- Experience in spa or retail management position.
- Must possess excellent communication and organizational skills.
- Must be a self-starter who enjoys working with the public in a fast-paced environment.
- Weekend and evening work is required.
- Proficiency in G-suite and other basic computer skills – a plus.
- Experience with the Meevo software – a plus.
We are a company that recognizes, rewards and celebrates with you along the way--as you excel and grow in your talents, the opportunity will follow you. Come join our team at Woodhouse Spa.
At Woodhouse, our treatments curate moods, moments and memories that last well beyond our walls. But mood care isn’t just a service we provide. It’s a lifestyle we live. With a luxury environment, family mindset and ample opportunity for growth, Woodhouse provides a premier spa experience with the wellbeing of our team members in mind. Hone your skills. Grow your customer base. Join the team and feel the difference that providing real lasting care can make in your life today.
Want to be a Master of Mood Care?
We are seeking individuals who are passionate about caring for people. If you have outstanding skills in your field, as well as great organizational, communication and retailing skills, we have a spot fo you on the Woodhouse team.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.
